Support

Questions, bugs, ideas? Write to us – we usually reply within two working days.

support@abtakt.com

For conductors: ab|takt for conductors. For the board: data protection and costs on one page.

FAQ

Where does ab|takt run?

In your browser – as a web app on computer, tablet and phone, with nothing to install: Open the web app. To add it to your home screen, see Settings → “Install as an app” in the web app.

Is there an Android app?

Yes, on Google Play, for Android 8 and later: tap the button below or search Google Play for ab|takt. The app works like the web app, and it also keeps recording with the screen off and in the background; while a recording runs, Android shows it as a notification.

Is there an app for iPhone and iPad?

Yes, in the App Store: tap the button below or search the App Store for ab|takt. The app keeps recording with the screen locked, and a transfer it has started carries on in the background.

App or browser – what is different?

Both work with the same account: you sign in in the app as in the browser, for example with a code sent by email, and the monthly limits apply to your account as a whole. In the browser, ab|takt records as long as the screen stays on; the app keeps recording with the screen locked – the phone can go in your pocket. Preparing scores and looking at results large works well in the browser on a computer or tablet: abtakt.app.

Do the singers need the app?

No. The conductor sends the rehearsal’s remarks as text with “Share rehearsal notes” – to the choir’s group chat or by email – or prints the score with the remarks (“Print / Save as PDF”). Members only need an account if the conductor shares remarks with the choir in ab|takt.

Do I need an account?

To transfer, yes. Without an account you can view the example and record rehearsals on your device; the recordings then stay there. To transfer recordings and scores, you sign in – with a code sent by email, no password. You then see your results on every device where you are signed in, they are not lost when you change phone or browser, and you can share remarks with your choir. The monthly limits apply per account. ab|takt is for adults aged 18 and over.

Why do I need an account to transfer?

What you transfer, we store for you. With an account we can find it again for you: your results are there on every device where you sign in, and the free monthly limits apply to you, whichever device you send from. Without an account, everything stays on your device.

I already transferred without an account. What happens to it?

It stays as it is: your earlier results still open on the device or in the browser you transferred them from. Sign in there and you also see them on your other devices. To transfer again you need an account.

What does ab|takt cost?

It is currently free, with monthly limits: 8 rehearsal recordings and 60 score files per account each month, across all your devices. A recording can be up to 6 GB, a score file up to 200 MB (Terms of Use, section 2).

What do I need to know about recording?

Put the phone or tablet on the conductor’s music stand, where their voice is clearest. In the browser, keep the screen on and ab|takt in the foreground, ideally plugged in: there, locking the screen or switching apps interrupts the recording, and everything recorded up to then is kept. The app keeps recording with the screen locked. To add a recording made on another device, use “Use an existing recording”. Rehearsals of up to 5 hours are processed.

Which scores can I use?

Your own edition as a PDF; scanned is fine. IPA above the notes is available only for scores in PDF form, word meanings for recognised works. With “Prepare the score” you get both without a recording, too.

When is my result ready?

Keep ab|takt open until the recording has been transferred; after that you can close it. We then process the rehearsal, and ab|takt shows you which step it is on. You will find the result under “Rehearsals”. If something goes wrong, ab|takt tells you, and you can try again. To see what a result looks like, open the example: Bach, “Fürchte dich nicht”.

How do I turn automatic transfer off?

Settings → “Transfer rehearsals to the score” → “No, decide each time”. New recordings then stay on your device until you transfer them yourself.

New phone or another computer?

Sign in on the new device: your results are then there too, and on every other device where you are signed in. Recordings you have not transferred exist only in that browser or on that device: transfer them before you clear the browser’s data or change devices. Results you transferred earlier without an account come along once you also sign in on the old device. “Delete all my data” on the old device deletes what was transferred from there, for your other devices too. Choirs and remarks shared with you appear on every device where you are signed in.

How do I join a choir?

With the link, QR code or code from your conductor – or in the app under Settings → “Choirs” → “Join with a code”. You need an account for this: sign in with a code sent by email, 18 and over. Your conductor sees your name in the choir, your part and your role, never your email address. Shared remarks then appear under “Rehearsals” → “From the choir”.

I sing in a choir – what happens to my voice?

Whoever records has to ask the choir first; rehearsals with minors are not recorded. If you do not want to be recorded, say so – then there is no recording. The recording is processed in the EU and never goes to AI services; only the transcript of what is said goes to AI services in the EU, as text. This version of ab|takt does not assess anyone individually. Only text goes to the choir’s group chat. If the conductor shares remarks with the choir in ab|takt, members there also hear short sung passages – never the whole rehearsal.

Our choir has younger members too – may we record?

Not if minors are singing: rehearsals with minors must not be recorded or transferred, and ab|takt is only for adults aged 18 and over (Terms of Use, sections 1 and 6). Without a recording, you can still use it: as the conductor, use “Prepare the score” (with an account) to get IPA and word meanings into your score, including for pieces sung by a children’s or youth choir.

How do I delete my data?

In the web app under Settings → “Data on our servers”: “Export” gives you a file with everything this browser or device has transferred to ab|takt. “Delete all my data” deletes those recordings, scores and results at ab|takt. Results you transferred from other devices you delete there. To delete what is only on the device, use “Data on this device”. To delete your account: Settings → “Account” → “Delete account” (Delete your account); your transferred data stays on our servers and can then be seen only on the device it came from. If you write to us at datenschutz@abtakt.com, please include your installation ID; you will find it in Settings under “About ab|takt”. Deleted data may remain in our backups for about 35 days; we use them only to restore data.

The app is in the wrong language?

ab|takt follows your browser’s language. You can change it in the app under Settings → “Language”.

Report content

Rights holders and anyone else can report illegal content by email to meldung@abtakt.com. Please name the content, the reason, your name and email address. Details: Terms of Use, section 8.

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