Delete your account
Last updated: 13.10.2026 · ab|takt by Peachnote GmbH · app and web app (abtakt.app). The German version (Konto löschen) is authoritative.
You can delete your ab|takt account yourself at any time. Your recordings belong to your app's installation or your browser, not to the account; how to delete them is explained below. Without an account you can no longer transfer anything afterwards.
In the app or the web app
- Open ab|takt (in a browser: abtakt.app) and go to Settings → "Account".
- Tap "Delete account", then "Delete account permanently".
- We send a new 6-digit code to your account's email address. Enter it, and your account is deleted.
Deleting is not possible while a recording is running.
What is deleted
- your account with its sign-in method, account ID and the details stored with it, such as "Role and part" and ticked marks,
- your sign-in on all devices,
- the links between your account and your devices, and your account's monthly counters,
- your choir memberships; if you are a choir's last conductor, the choir is deleted,
- your email consents (sections 2 j–2 l of the Privacy Policy) end,
- with Sign in with Apple: we revoke the sign-in for ab|takt with Apple.
What is not deleted
- Your recordings and results on our servers belong to the installation, not the account. They stay and can then be seen only on the device or in the browser you transferred them from. You delete them there under Settings → Data on our servers → "Delete all my data" (you can save a copy there first with "Export"), or by email to datenschutz@abtakt.com; please give us the installation ID (Settings → About ab|takt) if you can.
- Data on your device or in your browser stays there until you delete it there (Settings → Data on this device).
- Feedback ("Remark not right?", "Give feedback"; Privacy Policy 2 f2) stays for up to 6 months, linked to the device you sent it from; we remove the link to the account. You remove the note or message, the email address, the app version and the link to the device there with "Delete all my data".
- Some technical records remain for a short time, as described in section 5 of the Privacy Policy: codes and abuse-prevention data (at most 3 days), technical logs and replies to our sign-in emails (30 days). The record of a consent (without the address in clear text) is kept for three years after the consent ends. If an email to your address could not be delivered, the address stays on the sending block list until you ask us to remove it.
- Deleted data may remain in our backups for about 35 more days; we use them only to restore data.
Signed in with Apple
Only if you signed in with Sign in with Apple: remove ab|takt under Sign in with Apple in your Apple ID settings. Apple then notifies us, and we delete your account with all its choir memberships. You can also write to datenschutz@abtakt.com.
Without the app or without a code
If no code arrives (check your spam folder too; only the code you requested last works) or you can no longer open the app, write to datenschutz@abtakt.com, ideally from your account's address, or give us the account ID (Settings → Account). We then delete the account for you and confirm it. If we have doubts that the request comes from you, we will ask you for proof.
More in the Privacy Policy (sections 2 d, 5 and 6).